Terms & Conditions

Payment contact person
Manager Finance
Tel :
email: info@bombaydental.com

In these conditions of sale, "BDS" means Bombay Dental & Surgical Pvt. Ltd. and "Buyer" means the buyer of dental products from BDS. The following are the conditions of sale that apply to the supply of dental products ("Goods") to the Buyer.

Making of Contract
  • No contract for the sale of Goods exists until BDS either issues an acceptance of order or delivers the Goods.
  • No other terms and conditions apply unless specifically agreed by BDS in writing.

How do I make a payment for a BDS purchase?
BDS offer multiple methods to make payments for your order:

  • DIRECT PAY : Credit Card & Debit Card, Net Banking, and Mobile Payments.
  • BANK PAYMENTS : Have No access to net banking or Credit / Debit Cards? Please use this option and pay by CASH / Cheque / Demand Draft and deposit it the same in the nearest branch of ICICI Bank Ltd. Our Banking Account Details are mentioned in the Bank Payment option. Once your details reaches us, our account departments keeps tab on your information, and your Order is processed soon the amount the is credited to our bank account.

How do I pay using a Credit/Debit card and is it safe?
We accept all VISA, MasterCard and Am Ex cards - only Indian cards are supported and not International. Customers will need to key in their 16-digit Credit/Debit Card number and the 3 digit CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow. All Credit/Debit card details remain confidential and private. BDS and our trusted payment gateways use SSL encryption technology to protect your card information.
Debit Cards
We accept Debit Cards issued by the following banks:

AXIS Bank Debit Card (VISA Electron only) Canara Bank Debit Card
Citibank Debit Card HDFC Bank Debit Card (VISA Electron only)
Corporation Bank Debit Card (VISA Electron only) Indian Overseas Bank Debit Card (VISA Electron only)
Deutsche Bank Debit Card (VISA Electron only) ICICI Bank Debit Card
ING Vyasa Bank Debit Card (VISA Electron only) Karur Vysya Bank Debit Card (VISA Electron only)
Punjab National Bank Debit State Bank of India Debit Card

Internet Banking / Net Banking
We accept payment through Internet Banking for the following banks:

ABN AMRO Bank Andhra Bank
AXIS Bank Bank of Baroda Corp Account
Allahabad Bank Bank of Maharashtra
Bank of Bahrain and Kuwait Citibank
Bank of Baroda Retail Account Deutsche Bank
Bank of India HDFC Bank
State Bank of Hyderabad Royal Bank of Scotland
Tamilnad Mercantile Bank South Indian Bank
State Bank of Mysore Punjab National Bank Retail Account
Karnataka Bank YES BANK
Lakshmi Vilas Bank Karur Vysya Net Bank
Indian Overseas Bank Indian Bank
Union Bank Of India IDBI Bank
State Bank of Travancore Federal Bank
Oriental Bank Of Commerce Corporation Bank
ING Vysya Bank Bank of Rajasthan
City Union Bank Dhanlaxmi Bank
ICICI Bank Jammu & Kashmir Bank
IOB Debit Card Kotak Mahindra Bank
IndusInd Bank Punjab National Bank Corp Account
State Bank Of India Standard Chartered Bank
Vijaya Bank Syndicate Bank

Part Advance Payment Option
BDS also accepts part payments [Minimum 25% of Total Gross Order Value] while confirming your order in certain cases. You can pay through Bank Payment (Payment Option) Direct deposit in designated bombaydental.com Bank Account or Net Banking transfer to our Bank Account. This facility mainly covers equipment and High Value items where onsite installation is required by Engineer/s from BOMBAYDENTAL.COM who would also provide Applicable Warranties. Billing and Balance Payment will be by and to BDS following the procedure/s detailed hereinbefore except that you make balance payment before the Delivery Date. In the unlikely event of your cancelling the order before shipment, we will refund the advance amount minus the payment Gateway and handling, processing and operational charges (10% of Total Gross Order Value). However, if the order has already shipped, no refund entitlement will arise.

Our Terms

  • 1. All the Prices displayed are inclusive of VAT.
  • 2. The Price per applicable unit of Each Individual Product / Item is prominently displayed alongside the product image and description thereof when you select it. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. Sales taxes are included with the list prices. However, Entry Tax or Octroi Charges , where applicable , will be billed extra AT ACTUALS. The buyer shall be liable to pay such extra local levies at the time of the delivery. Document/s evidencing such actual payment will be provided to you within 60 days for your records.
  • 3. If paying by Cheque/DD or Depositing cash payment should be received within 7working days or the order will be treated as canceled.
  • 1. BDS delivers to you FREE OF CHARGE if your total order amount is more than Rs. 2500/-. For orders below Rs. 2500/-, however, Rs. 90/- is charged as delivery charges.
  • 2. The estimated time for delivery at your Order Address is Maximum of 7 WORKING days. Our endeavor is to be even quicker in this indicative time limit. For area/s not serviced by reputed couriers, orders will be sent by Registered Post through the Indian Postal Service which may take a week or two depending on your designated Delivery Address. However, most of the dental goods are imported, can take little longer than expected in case of delay in import, out of stock situations etc. If there is undue delay in delivery of the goods, BDS shall communicate with you to inform you about the delay and offer you to purchase some other goods from our web mall or refund the Order Amount paid by you.
  • 3. For every order, you will receive our email providing all details of the order placed by you. You shall be updated in your login Panel about every action against the order viz. payment received, Performa Invoice, and delivery status. Sign in automatically provides you access to my orders which provides details of all your orders till date and payment details order wise.
Cancellations Returns and Warranties
  • 4. All items shipped by BDS are duly insured at our cost against loss by theft or damage in transit. You may cancel your order before your product has shipped. We will refund the entire amount minus 10% of the total value towards payment gateway charges, handling charges and other operational expenses. However, once your order has shipped, there will be no cancellation admissible unless the product supplied is not what you ordered or has defect/s.
  • 5. BDS extends to you all express warranties that the Manufacturer / Supplier provides for the Product ordered by you including maintenance cover, as may be applicable in specific case/s. . Further, all products sold at Bombaydental.com carry a 14 Day Replacement Guarantee. Notify us of any problems, damages or defects within 14 days from the date of BDS invoice, and we will, after due tests and verification, provide you a replacement to you at no extra cost.
  • 6. This warranty does not apply to any defects caused by the misuse or mishandling of the Goods by the Buyer or in transit.
  • 7. To get a defective item replaced, all you have to do is send an email to info@BOMBAYDENTAL.COM describing the problem and quoting BDS Unique Order id within 14 days from the date of BDS invoice. You will have to courier us defective product and we will send you a replacement if needed, at the earliest after due tests and verification at our facilities of the returned item. Any Goods returned to BDS are at Buyer's risk.
  • 8. Expiry : All the products dispatched will be with a minimum of 2 months expiry unless mentioned.

Will BDS deliver internationally?
Bombaydental.com may not be able to deliver all types of items internationally. Since most of the items are imported to India, our Principal Cos. may have restrictions to send them out of India. International buyers can send separate email about their requirements at info@bombaydental.com and we will deliver the goods only after taking consent from the Principals. The international courier charges will be different from the local Indian courier charges. You are welcome to make your purchases on our site from anywhere in the world.

By logging on Bombaydental.com , user lets us add his/her data into our communication list by various means like postal communication, emails, sms, social media etc. which can be for promotional purposes too. All the Terms and Conditions herein are subject to change without any prior notice. Rights of addition, deletion or any other alteration herein rest solely with Management of BDS PRIVATE LIMITED.

Disputes, if any, that may arise any time anywhere in India or abroad in respect of transaction and /or dealings on or about www.BOMBAYDENTAL.COM will be subject to jurisdiction of Courts in and at Mumbai.


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